Privacy Policy

This Privacy Policy applies to https://airickaphoenix.com/

Last updated: April 30, 2021

The respect of your private life is of the utmost importance for Airicka Phoenix, who is responsible for this website.

This Privacy Policy aims to lay out:

• the ways your personal information is collected and processed. “Personal information” means any information that could identify you, such as your name, your mailing address, your email address, your location, and your IP address. “Personal information” is a synonym for “personal date” within the meaning of the regulation 2016-679 of the European Union (General Data Protection Regulation – GDPR);

• your rights regarding your personal information;

• who is responsible for the processing of the collected and processed information;

• to whom the information is transmitted;

• if applicable, the website’s policy regarding cookies.

This Privacy Policy complement the Terms and Conditions that you may find below.


1. Collection of Personal Information

We collect the following personal information:

• First & last name

• Mailing address, including postal code (zip code)

• Email address

• Phone number

• Credit card number

The personal information we collect is collected through the collection methods described in the following section.


2. Forms and Methods of Collection

Your personal information is collected through the following methods

• Website registration form

• Order form

• Survey/Quiz form

• Contest

We use the collected data for the following purposes:

• Special offers

• Contact

• Managing the site


3. Interactivity

Your personal information is also collected through the interactivity between you and the website. This personal information is collected through the following methods:

• Comments

• Information for Promotional offers and sign ups (not limited to: Newsletter sign ups, contest sign ups)

We use the personal information thus collected for the following purposes:

• Contact

• Website management


4. Sharing Personal Information

We are committed to not selling to third parties or otherwise commercialize the personal information we collect. However, we may share this information with third parties for the following reasons:

• Order fulfillment (not limited to: PayPal, Stripe, Payhip)


5. Storage Period of Personal Information

The controller will keep in its computer system, in reasonable security conditions, the entirety of the personal information collected for the following duration: 6 weeks.


6. Hosting of Personal Information

Our website is hosted by Airicka Phoenix.

The host may be contacted at the following email address: Airicka_Phoenix@live.ca

Personal information we collect and process is exclusively hosted in Canada.

This transfer of personal information outside of the EU is justified by the fact that our headquarters are located in Canada.


7. Controller

The “Controller” is: Airicka Phoenix. The Controller may be contacted as follows: Airicka_Phoenix@live.ca

The Controller is in charge of determining the purposes for which personal information is processed and the means at the service such processing.

If you wish to exercise the right to object or hte right to withdraw, you must follow the procedure described hereinafter:

If you have questions about our Privacy Policy, please email us at Airicka_Phoenix@live.ca.


8. Right of Access, of Rectification and of Removal

You have the right to consult, update, modify or request the removal of information about you by following the procedure described hereinafter:

If you have questions about our Privacy Policy, please email us at Airicka_Phoenix@live.ca.


9. General Principles Relating to the Collection and Processing of Personal Data GDPR

In accordance with the provisions of Article 5 of GDPR, the collection and processing of your personal data comply with the following principles:

• Lawfulness, fairness and transparency: your personal data may only be collected and processed with your consent. Every time your personal data is collected, you will be informed that your personal data is collected and for which reason your personal data is collected;

• Limits purposes: the data is collected and processed for one or more purposes set out in this Privacy Policy;

• Data minimization: only personal data necessary for the purposes to which it is necessary is collected;

• Storage limited in time: personal data is stored for a limited time, which you are notified.

• Integrity and confidentiality of collected and processed personal data: the Controller is committed to guarantee the integrity and confidentiality of the collected personal data.

In order to be lawful and to comply with Article 6 or GDPR, collection and processing will only occur if one of the following applies:

• You have given your express consent;

• Processing is necessary for the performance of a contract;

• Processing is necessary for compliance with a legal obligation;

• Processing is necessary in order to protect your vital interests or those of another physical personal;

• Processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority;

• Process is necessary for the purpose of the legitimate interests pursued by the Controller or a third party.


10. Additional Rights Pursuant to GDPR

In accordance with GDPR relating to the processing of Personal data, you also have the right listed below.

In order for the Controller to grant your request, you must provide your first and last name, your email address.

The Controller must answer your request within a period of thirty (30) days.

a) Right of not being the object of a decision based only on automated processing

In accordance with the provisions of the GDPR, you have the right of not being the subject of decision based solely on automated processing if the decision produces legal affecting concerning you or significantly affects you.

b) Right to submit a complaint to the competent authority

In the event that the Collector does not answer your request, you wish to challenge his or her decision or believe one of your rights has been infringed upon, you have the right to submit a complaint to the competent authority.


11. Security

Personal information we collect is stored in a secured environment. People working for us are obligated to respect the confidentiality of your personal information.

To ensure the security of your personal information, we use the following methods:

• SSL (Security Sockets Layer) Protocol

• Automatic backup

• Username/password

We are committed to maintaining a high degree of confidentiality by integrating the latest technological innovations that allow us to ensure the confidentiality of your transactions. Nevertheless, no mechanism can ensure complete security, and transmitting personal information on the internet is always a risk that should be taken carefully.


12. Changes to our Privacy Policy

Our Privacy Policy may be viewed at all times at the following address: https://airickaphoenix.com/privacy-policy/

We reserve the right to modify our Privacy Policy in order to guarantee its compliance with the applicable law.

You are therefore invited to regularly consult our Privacy Policy to be informed of the latest changes.

However, in the event of a substantial change to our Privacy Policy, we will notify you by emailing or posting a notice on our website.


13. Acceptance of our Privacy Policy

By using our website, you certify that you have read and understood this Privacy Policy and accept its conditions, more specifically conditions relating the collection and processing of personal information.


14. Applicable Law

We are committed to respect the legislative provisions as specified in:

Personal Information Protection and Electronic Documents Act, SC 200, c 5; and/or

Act Respecting the Protection of Personal Information in the Private Sector, CQLR cP-39.1 ; and

General Data Protection Regulation, Regulation (EU) 2016-679 of the European Parliament and the Council of 27 April 2016 for the protection of natural persons with regards to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC.

California Privacy Rights

California law allows California residents to ask companies with whom they have an established business relationship to provide certain information about the companies’ sharing of personal information with third parties for direct marketing purposes. We do not share any California consumer personal information with third parties for marketing purposes without consent.

California customers who wish to request further information about our compliance with this law or have questions or concerns about our privacy practices may contact us using the contact information below.


TERMS AND CONDITIONS

These terms and conditions (the “Terms and Conditions”) govern the use of https://airickaphoenix.com/ (the “Site”). This Site is owned and operated by Airicka Phoenix. This Site is an eCommerce website.

By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.

THESE TERMS AND CONDITIONS CONTAIN A DISPUTE RESOLUTION CLAUSE THAT IMPACTS YOUR RIGHTS ABOUT HOW TO RESOLVE DISPUTES. PLEASE READS IT CAREFULLY.


Intellectual Property – All content published and made available on our Site is the property of Airicka Phoenix and the Site’s creators. This includes, but is not limited to images, texts, logos, documents, downloadable files, and anything that contributes to the composition of our Site, unless otherwise stated.

Age Restrictions – The minimum age to use this Site is 18 years old. By using this Site, users agree that they are over 18 years old. We do not assume any legal responsibility for false statement about age.

User Contributions – User may post the following information on our Site:

• Public comments

By posting publicly on our Site, you agree not to act illegally or violate these Terms and Conditions.

Accounts – When you create an account on our Site, you agree to the following:

  1. You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account; and
  2. All personal information you provide to us through your account is up to date, accurate, and truthful and that you will update your personal information if it changes.

We reserve the right to suspend or terminate your account if you are using our Site illegally or if you violate these Terms and Conditions.

Sale of Goods and Services – These Terms and Conditions govern the sale of goods and services available on our Site.

The following goods are available on our Site:

• Books (digital and physical)

The following services are available on our Site:

• The formatting of digital and physical books

• Graphic design (including, but not limited to: digital and print covers, banners, teasers, bookmarks)

• Editing and proofreading

The services will be paid for in full when services are ordered.


These Terms and Conditions apply to all the goods and services that are displayed on our Site at the time you access it. These include all products listed as being out of stock. All information, descriptions, or images as we cannot guarantee the accuracy of all goods and services we provide. You agree to purchase goods and services from our Site at your own risk.

We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. Unless it goes against the Services originally agreed upon during booking, which can be found under the Terms and Conditions of Airicka’s Mystical Creations. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.

Third Party Goods and Services Release of Liability – Our Site may offer goods and services from third parties. we cannot guarantee the quality or accuracy of goods and services made available by third parties on our Site. This includes, but isn’t limited to: a product going on sale after having purchased it, technical difficulties with sites that are linked, not receiving products, receiving broken or damaged products. Any information given to a third-party by you is at your own risk. By partaking, ordering, or browsing, you are agreeing to that site’s terms and conditions we are not liable for any problems following.

Payments – we accept the following payment methods on our Site:

• Credit Card;

• PayPal (their Privacy Policy can be found here);

• Debit;

• Payhip (their Privacy Policy can be found here);

• Stripe (their Privacy Policy can be found here);

• Google Pay and (their Privacy Policy can be found here);

• Apple Pay (their Privacy Policy can be found here);

When you provide us with your payment information, you authorize our use of and access to the payment instruments you have chosen to use. By providing us with your payment information, you author use to charge the amount due to this payment instrument.

If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.

Shipping and Delivery – When you purchase a physical goods from our Site, the goods will be delivered through Canada Post, unless otherwise discussed previously.

Delivery will take place as soon as reasonably possible, depending on the delivery method selected. Delivery times may vary due to unforeseen circumstances. Please note that delivery time do not include weekends and statutory holidays.

If you purchase goods from us for delivery to a destination outside of Canada, your purchase may be subjected to import duties and taxes applied by the destination country. You are responsible for paying any such duties or taxes. Please contact your local customs office for more information before making a purchase. We are not responsible for the payment of any such duties or taxes are not liable for any failure by you to pay them.

You are required to provide us with a complete and accurate delivery address, including the name of the recipient. We are not liable for the delivery of your goods to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information.

Refunds – Will be considered on a case-by-case exception. Refund requests must be made within 5 days after receipt of your goods by contacting us via email at Airicka_Phoenix@live.ca. Refunds will not be considered, including, but not limited to the goods being damaged through delivery or a typo.

Consumer Protection Law – Where the Consumer Protection Act, or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provision of the legislation will apply.

Links to other websites – Our Site contains links to third party websites or services that we do not own or control. We are not responsible for the content, policies, or practices of any third party website or services linked on our Site. It is your responsibility to read the terms and conditions and privacy policies of these third party websites before using their sites.

Affiliates Disclosure – Our Site may mention, recommend and/or hyperlink Affiliate websites, whether stated or otherwise, we may be compensated monetarily or non-monetarily upon your visit, purchase of goods and/or services or any other actions you may take on a third party’s website. We are not liable for any problems that may occur during your visit, including, but not limited to: broken or damaged goods, lost product, technical difficulties, or a change or difference in price of a product your purchase.

Amazon Disclosure – Airicka Phoenix is a participant in the Amazon Services LLC Associates Program (affiliates program), an affiliate advertising program with monetary benefits.

Limitation of Liability – Airicka Phoenix and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damgages, liabilities and expenses including legal fees from your use of the Site.

Indemnity – Except where prohibited by law, by using this Site, you indeminify and hold harmless Airicka Phoenix and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities, and expenses including legal fee sarising out of our use of our Site or your violation of these Terms and Condtions.

Applicable Law – These Terms and Conditions are governed by the laws of the Province of Ontario.

Dispute Resolution – Subject to any exceptions specified in these Terms and Conditions, if you and Airicka Phoenix are unable to resolve any disputes through normal discussion, then you and Airicka Phoenix agree to submit the issues before a mediator. The decision of the mediator will not be binding. Any mediator must be a neutral party acceptable to both you and Airicka Phoenix.

Notwith standing any other provision in these Terms and Conditions, you and Airicka Phoenix agree that you both retain the right to bring an action in small claims court and to bring an action for injunctive relief or intellectual property infrignment.

Severability – If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invaild under applicable laws, those provision will be deemed void and will be removed from these Terms and Conditions. All other provision will not be affected by the removal and the rest of these Terms and Conditions will still be considered vaild.

Changes – These Terms and Conditions may be amended from time to time in order to maintain complience with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.

Contact Details – Please contact us if you have any questions or concerns. Our contact details are as follows: Airicka_Phoenix@live.ca.

You can also contact us through the feedback form available on our Site.


COOKIES

This is the Cookie Policy for Airicka Phoenix, accessible from https://airickaphoenix.com/

What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.

For more general information on cookies, please read “What Are Cookies”. Information regarding cookies from this Cookies Policy are from the Privacy Policy Generator.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

The Cookies We Set

  • Account related cookies If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.
  • Login related cookies We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.
  • Email newsletters related cookies This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.
  • Orders processing related cookies This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.
  • Surveys related cookies From time to time we offer user surveys and questionnaires to provide you with interesting insights, helpful tools, or to understand our user base more accurately. These surveys may use cookies to remember who has already taken part in a survey or to provide you with accurate results after you change pages.
  • Forms related cookies When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.
  • Site preferences cookies In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

  • This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. For more information on Google Analytics cookies, see the official Google Analytics page.
  • Several partners advertise on our behalf and affiliate tracking cookies simply allow us to see if our customers have come to the site through one of our partner sites so that we can credit them appropriately and where applicable allow our affiliate partners to provide any bonus that they may provide you for making a purchase.

More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.

However if you are still looking for more information then you can contact us through one of our preferred contact methods:

  • Email: Airicka_Phoenix@live.ca